Frequently Asked Questions

What is a Breakthrough Recovery Group?

Breakthrough is an outpatient treatment facility, treating both substance use disorder and mental health conditions.

Where is Breakthrough Recovery Group located in Spokane?

11711 E Sprague Ave, D4, Spokane Valley, WA 99206

What types of treatment programs does Breakthrough Recovery Group offer?

We offer substance use disorder PHP, HIOP, IOP, and outpatient; including assessments. We also offer mental health outpatient individual counseling sessions.

Is Breakthrough Recovery Group an inpatient or outpatient facility?

Outpatient facility.

What makes Breakthrough Recovery Group different from other addiction treatment centers in Spokane?

We offer co-occurring mental health treatment as well.

How long has Breakthrough Recovery Group been helping people in recovery?

Breakthrough was founded in 2013.

What is the mission of Breakthrough Recovery Group?

To provide outpatient treatment for patients with substance use disorder and mental health disorder diagnoses.

Does Breakthrough Recovery Group treat both mental health and substance use disorders?

Yes

Is Breakthrough Recovery Group accredited or licensed in Washington State?

Yes

Who leads the clinical team at Breakthrough Recovery Group?

Greg Bauer, Executive Clinical Director; and Cory Bussey, Clinical Supervisor.

What addictions does Breakthrough Recovery Group treat?

All substance use disorders.

Does BTRG treat alcohol addiction?

Yes

Does Breakthrough Recovery Group offer drug detox or coordinate with detox facilities?

Breakthrough does not offer detox, however, we do coordinate with detox facilities.

What happens during outpatient addiction treatment?

Patients attend group and individual counseling.

How does counseling help in addiction recovery?

Helping patients learn the tools needed to support long-term recovery.

What evidence-based therapies are used at Breakthrough Recovery Group?

Cognitive behavioral therapy, 12-step facilitation, group therapy, individual counseling.

Does Breakthrough Recovery Group provide medication-assisted treatment (MAT)?

We offer Suboxone, buprenorphine, though we are not a typical MAT program.

What is the difference between intensive outpatient (IOP) and standard outpatient treatment?

IOP is a higher intensity treatment than outpatient. During IOP, patients meet 3 or more times per week, in both group and individual sessions; in outpatient treatment, patients meet 1-2 times per week, in both group and individual sessions.

How does Breakthrough Recovery Group help with relapse prevention?

Helping patients identify their triggers and how to cope with those triggers in a healthy fashion.

Can clients continue working while attending treatment?

Yes, outpatient programs offer multiple times intended to work around a patient’s work schedule.

What mental health conditions does Breakthrough Recovery Group treat?

All MH

What is dual diagnosis treatment?

Not offered at Breakthrough.

How does BTRG address co-occurring disorders like depression and addiction?

Patients can see our in-house MH counselor while attending SUD treatment, and can continue MH counselor after completing SUD treatment.

Are mental health counseling services available for non-substance issues?

Yes

How do therapy sessions help with anxiety or trauma?

Can provide a safe space to learn coping skills, reframe negative thoughts, and safely process traumatic memories.

What therapeutic approaches does BTRG use for mental health (CBT, DBT, EMDR, etc.)?

CBT, DBT, EMDR

Do you offer family therapy or couples counseling?

No

How are individualized treatment plans created?

With direct input from patients.

How does Breakthrough Recovery Group support long-term emotional well-being?

By practicing active listening and empathy; promoting self-care; building and fostering strong therapeutic relationships.

What role does mindfulness or holistic care play in treatment?

Can assist with managing cravings, triggers, and emotions. Helps build self-awareness and emotional regulation.

What happens during the intake and assessment process?

Patients complete some paperwork online, benefits are verified, they meet with a counselor to be assessed and sign up for treatment.

How soon can someone begin treatment after calling?

Typically within a few days.

How confidential is treatment at Breakthrough Recovery Group?

All patients are protected by federal confidentiality laws as well as HIPPA

What should clients bring to their first appointment?

Photo ID, insurance card, legal documents, if applicable.

Can clients participate virtually or through telehealth?

Most services are in-person. Appointments with medical providers are offered virtually, and some mental health sessions are also offered virtually.

What is the typical schedule for IOP sessions?

IOP is typically offered 3+ days per week, a minimum of 3 hours per day.

How long do most treatment programs last?

Typical length of stay is 8 months to one year.

Are there support groups available after completing treatment?

Not at the agency, though individual counseling is available.

How does BTRG support clients transitioning out of care?

Providing patients with the tools to support long-term recovery while in treatment. Always available to talk to patients after discharge.

Does Breakthrough Recovery Group offer alumni or aftercare programs?

No alumni programs at this time. Weekly aftercare is offered after IOP.

Does Breakthrough Recovery Group accept insurance?

Yes

What insurance providers are accepted?

Most commercial plans and some Medicaid plans. Aetna, Premera, First Choice Health Network, Optum, Kaiser, Ambetter, Coordinated Care, CHPW, Wellpoint. As of 03.01.26, Asuris NW.

How can someone verify their insurance coverage for treatment?

To verify benefits, utilize our website to submit insurance information or come in person to the office.

Are payment plans or financing options available?

We do offer monthly payment plans.

Does Breakthrough Recovery Group accept Medicaid or state insurance?

Yes, Coordinated Care, Wellpoint, and CHPW.

What are the out-of-pocket costs for treatment?

Varies, depending on insurance coverage.

Can self-pay clients receive a discounted rate?

We do offer a cash rate.

How do I submit insurance information before starting treatment?

Either in person, via our website, or via the patient portal.

What if my insurance doesn’t cover addiction treatment?

It is very rare to find a plan without coverage for addiction treatment, however, monthly payment plans are available if a patient has no insurance coverage.

Who can I contact for billing questions?

Elizabeth Fontaine-509.927.6838

Where is Breakthrough Recovery Group located in Spokane?

Spokane Valley—11711 E Sprague Avenue, D4, Spokane Valley, WA 99206

What areas does BTRG serve (Spokane Valley, Coeur d’Alene, Post Falls, etc.)?

Spokane Valley, Deer Park, Liberty Lake, Spokane, Cheney, Post Falls.

Is there public transportation or parking available?

Parking is available. And public transportation is available within .2 miles.

What community resources does BTRG partner with?

We have relationships with multiple providers in the area.

Does the facility collaborate with local doctors or hospitals?

Yes

Are family members allowed to participate in therapy sessions?

Family sessions are available if the patient consents.

How does BTRG help families affected by addiction?

Sharing tool and education that is helpful for families to understand addiction.

Are there recovery housing or sober living options nearby?

Yes, though not affiliated with Breakthrough.

What kind of follow-up support do alumni receive?

None at this time. Though we are available to talk with alumni after discharge.

How do I get started with treatment at Breakthrough Recovery Group?

Make a phone call, schedule an appointment, and then complete necessary paperwork.

What should I do if I or a loved one needs help right now?

Call and schedule an appointment.

Who should I call for a confidential consultation?

Call the office-509.927.6838

How quickly can someone start treatment after an assessment?

As soon as the same day; or within a day or two.

What should I expect during my first phone call with BTRG?

You will be informed of the process to schedule an appointment, all of your questions should be answered, and appointment scheduled.

What are Breakthrough Recovery Group’s hours of operation?

Monday-Thursday, 9am – 6pm; Fridays, 9am-Noon.

Is help available after business hours?

Care Crisis line.

Can family members make an appointment for a loved one?

Yes

Does BTRG offer same-day appointments?

Sometimes, it depends on the schedule and patient needs.

What’s the best way to contact Breakthrough Recovery Group?

Via phone—509.927.6838.